Privacy policy


Your privacy is important to me. In this privacy statement I explain what personal data I collect from my users and how I use them. I encourage you to read these terms carefully before providing your personal data on this website. Those over 14 years of age may register with CIUTAT FELIÇ as users without the prior consent of their parents or guardians.

In the case of children under 14 years of age, the consent of the parents or guardians is required for the processing of their personal data.

In no case will data on the professional, economic or privacy situation of the other family members be collected from the minor, without their consent.

If you are under 14 years old and have accessed this website without notifying your parents you should not register as a user.

This website respects and takes care of the personal data of the users. As a user you should knowthat your rights are guaranteed.

I have endeavored to create a safe and reliable space and that is why I want to share my principles regarding your privacy:

I never request personal information unless it is really necessary to provide you with the services you require.

I never share my users’ personal information with anyone, except to comply with the law or in case

I have your express authorization.
I never use your personal data for a purpose other than that expressed in this privacy policy.
It should be noted that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form of any of their contact forms where personal data is collected.

HAPPY CITY has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (GDPR), Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).



ID: 18961471H
Commercial name: CIUTAT FELIÇ
Address: Camino Viejo del Serradal, 87 (12100) Grao de Castelló de la Plana
Email: hola@ciutatfeliç.com
Activity: Sociocultural Animation

For the purposes of the provisions of the General Data Protection Regulation cited above, the
personal data that you send me through the web forms will receive the data processing of “Web users and subscribers”.

For the treatment of my users’ data, I implement all the technical and organizational security measures established in current legislation.



In the treatment of your personal data, I will apply the following principles that meet the requirements of the new European data protection regulation:

Principle of legality, loyalty and transparency: I will always require your consent for the processing of your personal data for one or more specific purposes that I will inform you in advance with absolute transparency.
Principle of data minimization: I will only request strictly necessary data in relation to the purposes for which I require them. The minimum possible.

Principle of limitation of the conservation period: the data will be maintained for no longer than necessary for the purposes of the treatment, depending on the purpose, I will inform you of the corresponding conservation period, in the case of subscriptions, I will periodically review my lists and delete those inactive records for a considerable time.

Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that I take all necessary precautions to prevent unauthorized access or improper use of my users’ data by third parties.



The personal data that I process in HAPPY CITY comes from:
Contact Form



Anyone has the right to obtain confirmation about whether HAPPY CITY is treating personal data that concerns me, or not.

Interested persons have the right to:
Request access to personal data related to the interested party
Request rectification or deletion
Request the limitation of your treatment
Oppose the treatment
Request data portability

Those interested may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Rafa Gallent Mezquida will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided me and in a structured format, for common use and mechanical reading, and to transmit them to another person in charge of the processing when:

The treatment is based on consent
The data has been provided by the interested person.
The treatment is carried out by automated means.
By exercising your right to data portability, you will have the right to have personal data transmitted directly from responsible to responsible when technically possible.

Those interested will also have the right to effective judicial protection and to file a claim with thesupervisory authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data that concerns them violates the Regulation.


When a user connects to this website for example to comment on a post, send an email to the owner, subscribe or make a contract, he is providing personal information for which HAPPY CITY is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives his consent for his information to be collected, used, managed and stored byHAPPY CITY, only as described in the Legal Notice and in this Privacy Policy.

In HAPPY CITY there are different systems for capturing personal information and I treat the information provided by interested persons for the following purpose for each capture system (forms):

Contact form: I request the following personal data: Name, Email, Telephone, to respond to the requirements of CIUTAT FELIÇ users. For example, I can use this information to respond to your request and respond to any doubts, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the treatment of your personal data, questions regarding the legal texts included in the web, as well as any other queries you may have and that are not subject to the conditions of contract. I inform you that the data you provide will be located on the servers of:

-Webempresa (Rafa Gallent Mezquida provider), is located within the EU.
-Mailchimp (Rafa Gallent Mezquida supplier), is located outside the EU in the US. Mailchimp is
covered by the EU-US Privacy Shield agreement, whose information is available here, approved by
the European Data Protection Committee.
-Google Inc. (Rafa Gallent Mezquida provider), Google Inc. is located outside the EU in the US.
Google Inc. is subject to the EU-US Privacy Shield agreement, whose information is available here,
approved by the European Data Protection Committee.
-Pixel de Facebook (Rafa Gallent Mezquida provider), is located outside the EU in the US.

Facebook’s Pixel is covered by the EU-US Privacy Shield agreement, whose information is available here, approved by the European Data Protection Committee.
There are other purposes for which I treat your personal data:
To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
Other non-identifying data that are obtained through some cookies that are downloaded to the user’s computer when browsing this website that I detail in the cookie policy are also collected.
To manage social networks. HAPPY CITY can have a presence in social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of HAPPY CITY , will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that proceed in each case and previously accepted by the user of Rafa Gallent Mezquida. It will process your data for the purpose of correctly managing your presence in the social network, informing about activities,products or services of HAPPY CITY. As well as for any other purpose that social mediaregulations allow. In no case will I use the profiles of followers in social networks to send advertising individually.
In accordance with the provisions of the general European data protection regulation (GDPR)
2016/679, Rafa Gallent Mezquida (HAPPY CITY) with address at Camino Viejo del Serradal, 87 Grao (Castellón de la Plana), will be responsible for the processing of the data corresponding to Web users and subscribers.

HAPPY CITY, does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals can be made, in those cases, consent will be required to users informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest safety standards.


The remarketing function allows me to reach people who have visited HAPPY CITY before and associate a specific audience with a specific message. Remarketing is a method to get users who have visited my site to do it again.

As a user of HAPPY CITY inform you that we are collecting information for this remarketing function in HAPPY CITY

The information I collect thanks to this function is collected by Facebook cookies. You can know the data collected by these cookies in the following privacy policies of each service:

If you do not want your information to be collected by these cookies, you can disable the use of Google cookies through the Google Ads Settings. You can also disable the use of cookies from a third party provider through the disabling page of the Network Advertising Initiative.

This type of services allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained through this website will always be subject to the user’s privacy settings in each social network. If a service is installed that allows interacting with social networks, it is possible that, even if users do not use the service, it collects web traffic data related to the pages on which they are installed.


In HAPPY CITY I use Facebook ads, the Facebook advertising platform, which allows me to create campaigns and ads. When generating an ad, you can segment the audience by:

Demographic data (age, sex, etc.)
Interests (activities, hobbies, etc.)
What they buy on the internet and other channels

The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form of this website to join the subscription newsletter. In no case will the information from Facebook be used for a different purpose. I may select and publish customer testimonials in our Services, which may contain personally identifiable information, such as your name and / or the city, state or country in which you live. I obtain your consent before publishing any testimony with your name. If such content is published, it will be available to other users of the
Services. If you want me to delete or delete your name or testimony from our website, you can contact HAPPY CITY on our contact site.

I may publish customer reviews on our website or Services, which may contain personally identifiable information, such as your name and / or the city, state or country in which you live. By submitting your opinion you are giving me permission to post your opinion on my Sites or Services.
If you publish such content, it will be available to other users of the Sites or Services. Your publication may also be made public and I cannot prevent such information from being used in a way that may violate this Policy or the law. If you want me to delete your name or review of my Sites or Services, you can contact HAPPY CITY in my contact form.


The legal basis for the processing of your data is: consent.

To contact or comment on this website, consent is required with this privacy policy.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.


The categories of data that are processed are identifying data.
Specially protected data categories are not treated.


The personal data provided will be kept:
While the commercial relationship is maintained.
Until its deletion is requested by the interested party.
5 years maximum


Many tools that I use to manage your data are hired by third parties.
To provide services strictly necessary for the development of the activity, HAPPY CITY, shares data with the following providers under their corresponding privacy conditions:
Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help https: //ciutatfeliç.com/ analyze the use made by users of the website. The information generated by the cookie about your use of https: //www.ciutatfeliç.com (including your IP address) will be directly transmitted and archived by Google on servers in the United States.

Hosting: Webempresa Europa, S.L., domiciled in Spain. More information at: https:// (Webempresa Europa, S.L.). Webempresa Europa, S.L. treats the data in order to perform its hosting services to Rafa Gallent Mezquida

Web platform: The WordPress Foundation. More information at: (The WordPress Foundation). The WordPress Foundation treats the data in order to perform its web platform services to Rafa Gallent Mezquida

Email marketing: The Rocket Science Group LLC d / b / a, based in the US. More information at: (The Rocket Science Group LLC d / b / a). The Rocket Science Group LLC d / b / a treats the data in order to perform its email marketing services to Rafa Gallent Mezquida.


When browsing HAPPY CITY you can collect non-identifiable data, which may include, IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following thirdparty analysis services:
Google analytics
Facebook inside
Facebook pixel
I use this information to analyze trends, manage the site, track user movements round the site and to gather demographic information about my user base as a whole.


HAPPY CITY is committed to the use and processing of users’ personal data, respecting their confidentiality and using them in accordance with the purpose of the same, as well as to comply with their obligation to save them and adapt all measures to avoid alteration , loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that makes your data travel in a complete and secure way, that is, the transmission of data between a server and web user, and in feedback, it is fully encrypted or encrypted.

HAPPY CITY cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With respect to the confidentiality of the processing, Rafa Gallent Mezquida will ensure that any person who is authorized by HAPPY CITY to process customer data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When a security incident occurs, upon realizing HAPPY CITY , you must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the Client reasonably requests it.


As a user, you are solely responsible for the veracity and correctness of the data you send to HAPPY CITY exonerating Rafa Gallent Mezquida (HAPPY CITY), from any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information on the contact or subscription form.


The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of them by Rafa Gallent Mezquida (HAPPY CITY) in the manner and for the purposes indicated in this privacy policy.


The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Rafa Gallent Mezquida (HAPPY CITY) in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.


Rafa Gallent Mezquida reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as to industry practices. In these cases, Rafa Gallent Mezquida will announce on this page the changes introduced with reasonable anticipation of its implementation.


According to the LSSICE, HAPPY CITY does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility to expressly consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 on Information Society and Electronic Commerce Services, HAPPY CITY undertakes not to send commercial communications without properly identifying them.

Document revised on 06-10-2019.